Contact SecureSpend Customer Service
SecureSpend Phone Numbers and Emails
Toll-Free Number:
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(833) 563-8200
Legal:
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(833) 898-0023Privacy Inquiries
SecureSpend Emails:
SecureSpend Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SecureSpend Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SecureSpend is 8335638200. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as SecureSpend may ask you for the following information to identify you as a customer: first and last name, email or date of birth.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SecureSpend Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SecureSpend is 8335638200. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as SecureSpend may ask you for the following information to identify you as a customer: first and last name, email or date of birth.
People call SecureSpend mainly because of cards, shipping and delivery.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact SecureSpend is ada_support@incomm.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
SecureSpend Website:
SecureSpend Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 826
Fortson, GA 31808
SecureSpend Customer Service Reviews
Its prepaid and should be able to use it on whatever you want but I guess not and they need to tell you that up front instead of just leaving the transaction on pending this secure spend card and company is a rip off and should be shut down
I have a card that been having issues after I tried to use it at a gas station. This been over three months and I keep getting the run around from the customer service line
How Good is SecureSpend's Customer Service?
Summary of SecureSpend Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SecureSpend?
Cards Question:
- “Cant use card”
- “My card gets declined”
- “Bought the card fry day and today the card has $5 dollars and 11 cents I put $150 on it Friday afternoon?????????”
Payments and Charges Question:
- “Fraudulent activity on card”
- “Unable to make a payment”
- “Fraudulent charges on my card. Your website won't let me log in and the number on the back of the card is of no help”
Shipping and Delivery Question:
- “No puedo comprar con mi tarjeta en online”
- “I have not received my order for another card that was mailed the 21st feb”
- “Activar tarjeta de regalo”
Account Question:
- “Check balance”
- “SOMEONE FREAKING STOLE MONEY OUT OF MY ACCOUNT FROM NY”
- “Balance”
Activation/ Cancellation Question:
- “Need to activate my gift card”
- “Activate”
- “Activate a card”
Product/ Service Question:
- “Won’t let me buy anything”
- “Cannot purchase”
- “Problem with card”
Request for Information Question:
- “To check my balance”
- “To talk to customer service”
- “I have been getting the run around about my refund”
Refund Question:
- “Refund miney on my card from amazon canceled order”
- “Refund”
- “Refund - fraud claim”
Return/ Replace Question:
- “No replacement card with previous balance received. Been over 10 business days”
- “Replacement card”
- “To get funds returned”
Website/ Application Question:
- “Site won’t take my card”
- “Trying to put money on the cash app card it won't let me”
Staff Question:
- “Customer service representative”
Other Question:
- “Por una no tener el dinero en la tarjeta”
- “Visa”
- “Por la tarjeta”
Compare SecureSpend Customer Service To
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