Contact SecureSpend Customer Service
SecureSpend Phone Numbers and Emails
Toll-Free Number:
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(833) 563-8200
Legal:
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(833) 898-0023Privacy Inquiries
SecureSpend Emails:
SecureSpend Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SecureSpend Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SecureSpend is 8335638200. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as SecureSpend may ask you for the following information to identify you as a customer: first and last name, email or date of birth.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SecureSpend Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SecureSpend is 8335638200. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as SecureSpend may ask you for the following information to identify you as a customer: first and last name, email or date of birth.
People call SecureSpend mainly because of cards, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact SecureSpend is ada_support@incomm.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
SecureSpend Website:
SecureSpend Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 826
Fortson, GA 31808
SecureSpend Customer Service Reviews
Its prepaid and should be able to use it on whatever you want but I guess not and they need to tell you that up front instead of just leaving the transaction on pending this secure spend card and company is a rip off and should be shut down
How Good is SecureSpend's Customer Service?
Summary of SecureSpend Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SecureSpend?
Cards Question:
- “Card won't activate”
- “Card won’t let me purchase anything online”
- “Card issues”
Payments and Charges Question:
- “Transaction no autorotate”
- “Dispute”
- “Declined payment”
Shipping and Delivery Question:
- “Mi tarjeta está en espera”
- “Mi tarjeta no la puedo utilizar”
- “Tarjeta bloqueada”
Account Question:
- “Check balance”
- “Balance”
- “Active card”
Activation/ Cancellation Question:
- “Need to activate the card”
- “Activate my card”
- “Activate card”
Product/ Service Question:
- “Unable to connect card to PayPal”
- “Issue with recently purchased card.”
- “Merchants are declining purchases”
Request for Information Question:
- “Can’t find out balance or register card”
- “I need to talk to a human being”
- “About my card”
Return/ Replace Question:
- “Need to replace my card”
- “Replace gift card”
- “Waiting for replacement card”
Refund Question:
- “Refund miney on my card from amazon canceled order”
- “Refund”
- “Refund - fraud claim”
Website/ Application Question:
- “I spend 37.00 on a website that doesn't accept gift cards and I am waiting for the refund.”
- “Site won’t take my card”
- “Trying to put money on the cash app card it won't let me”
Staff Question:
- “Customer service”
- “Customer service representative”
Other Question:
- “Why won’t it let me buy online stuff”
- “No puedo usar mi tarjeta”
- “No kiere haceptar mi pago en línea”
Compare SecureSpend Customer Service To
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