SecureSpend
SecureSpend Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 75 reviews; overall sentiment is negative. Consumers report widespread issues with prepaid gift card activation, blocked cards, unauthorized charges and difficulty obtaining a refund.
Key Takeaways for Future Customers
- Check SecureSpend reviews and expect potential problems activating or using a prepaid card.
- Prepare for long refund timelines and limited live customer service for disputes or billing issues.
Negative Feedback / Risk Areas
- Frequent SecureSpend customer complaints about cards on hold, declined transactions and unauthorized charges.
- Poor website functionality and unreachable customer service hinder refunds and dispute resolution.
Positive Feedback
Some users noted immediate card acquisition and prior successful use before issues began.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 75 reviews; overall sentiment is negative. Consumers report widespread issues with prepaid gift card activation, blocked cards, unauthorized charges and difficulty obtaining a refund.
Key Takeaways for Future Customers
- Check SecureSpend reviews and expect potential problems activating or using a prepaid card.
- Prepare for long refund timelines and limited live customer service for disputes or billing issues.
Negative Feedback / Risk Areas
- Frequent SecureSpend customer complaints about cards on hold, declined transactions and unauthorized charges.
- Poor website functionality and unreachable customer service hinder refunds and dispute resolution.
Positive Feedback
Some users noted immediate card acquisition and prior successful use before issues began.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thaxton, Virginia
Call me a434-368-****...
- - Call me at my cell number 434-368-****.
- - I bought a Secure Spend MasterCard prepaid card in Lawrenceville, VA, and need activation soon.
Call me at my cell phone number 434-368-**** please call me when you can soon.i bought a secure spend MasterCard credit cards prepaid at Lawrenceville Virginia USA . contact me soon.i need activated my card soon as possible
User's recommendation: I am card customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, Washington
Cannot use Prepaid Visa for anything
Hello, i am contacting you today because it looks like i cannot use my visa gift card for anything. Did your conpany steal my money?
- Easy to find
- Seems sketchy
Preferred solution: A different visa gift card digitally.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
They took my money
- - A Family Dollar card was denied online.
- - A caller claimed the card was his.
- - They are out of money.
Do not even get this card .i sent in everything they asked for and its still not resolved
I bought a card from Family Dollar and went home to use it online. It got denied, so I called, and they said someone called 30 minutes before saying that it was his card. Needless to say, I'm screwed out of my money.
- Will take your momey
Preferred solution: Full refund
User's recommendation: Do not use this card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wheat Ridge, Colorado
Activar tarjeta
No cancela lo pago y tiene dinero yo le compre y le coloque dinero y la activé pero no cancela los pagos
- Bien
- Hoy no me cancela
Preferred solution: Activar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Me rechazo el pago de mi tarjeta prepagada securespend
5253 62** **{{Redacted}} esa es mi tarjeta prepagada funcionaba sin problema pero me la bloqueo
- Me bloqueo la tarjeta incluso cuando esta funcionando correctamente
Preferred solution: Que me solucione el problema de q me bloquean la tarjeta incluso cuando esta funcionando correctamente
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMe quitaron dinero que yo no ise
Me quitaron dinero que yo no hice y lo quiero de vuelta porque llámame que no puedo comunicarme con nadie.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo puedo usar mi trajeta
No puedo usar mi tarjeta de regalo Visa Securespend que acabo de comprar o me aparece que no está activada y en el recibo de compra sí me aparece activada.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy gift card not working
- - I bought a $40 Securespend Mastercard gift card 2 days ago.
- - Two purchases were $15 and $9.
- - A third transaction failed; I couldn't reach support.
This company is weird. They do not have direct access to anything! I have told them my case through e-mail so many times is not even funny.
Please, about 2 days ago, I bought a Securespend Mastercard gift card for $40.00. I made 2 purchases: one for $15.00 and the other one for $9.00.
I tried to use it again for another transaction, and it did not work.
Please help. I tried to contact you many times with no luck.
- It has difficulty with adding purchases
Preferred solution: Full refund
User's recommendation: Be careful what you buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Jamie I was calling to let you know that I had not received my $132 still waiting I was told that I would get it at the end of the month.
Jamie, but still, you guys are investigating the situation. $132 balance left on my card. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Yuma, Arizona
My cards are on hold and customer service isn’t answering
didn't help me, asked my name, told me wrong number when it was the right one, and gave me a wrong number to call.
- Money gets trapped
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Church Rock, New Mexico
Hello
- - Card is on hold; $200 remains unavailable.
- - Requests to unsuspend or remove the hold and to be contacted.
Hello, my name is Jason Harry, and I have a card that is on hold. My amount is still $200.
They will not allow me to use it. I was wondering if it was suspended or put on hold.
If you guys could unsuspend it or take it off hold so that I can use it, I would really appreciate it. If you have any concerns or questions, you can contact me anytime.
Preferred solution: I would like to just use my card because I have money on there and I can't be available to use it there was no way for me to contact a customer service to talk with on the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palo Alto, California
Tarjeta de prepago
Compré una tarjeta prepago y la active y cuando intento pagar me rechaza el pago quiero saber porque se bloqueó no la había usado antes es primera vez
Des Moines, Iowa
Can you use the card at atm to withdraw money
Trying to use the card at the ATM was declined to withdraw money. I wasn't sure if this card was allowed to process transactions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I still do not get my refund !
I do not really want to answer thank u
Again?!! I do not find a place where I can place a complaint.
I bought a $40 card.
I used $15 and $9. When I tried to use my card again, it did not work!!!
Preferred solution: Full refund
User's recommendation: Be careful what you buy
Crestview, Florida
Your service sucks
Ai *** really sucks.
I bought a card, but I can't activate it.
The program sucks; there's no operator to answer. Ai *** sucks hard.
Preferred solution: Id like to get card activated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shafter, California
Need replace gift card
Can you send me the documents that I need to sign, and you send me the replace gift card, thank you.
Preferred solution: Full refund
Companies Similar to SecureSpend
OneVanilla
“My card was locked and I dont know why it was locked I need it now I need the card now and I will be...“
The Perfect Gift
“I gave my granddaughter a card for a gift. She called to activate it, and they won't let it go through....“
MyVanilla
“Well your company did not help me at all.they sent me six texts that I couldn't understand and proceeded...“
Pathward
“Title 5 Government Organization and Employees Page 130 1 See References in Text note below. (b) Within...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.