SecureSpend
SecureSpend Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SecureSpend has a 1.6 star rating based on 78 customer reviews. Consumers are mostly dissatisfied and SecureSpend reviews frequently report lost funds and blocked cards.
Key Takeaways for Future Customers
- Many customer complaints cite declined transactions and unexplained negative balances.
- Expect long delays contacting customer service and difficulty getting refunds.
- This prepaid card model may not work reliably for online purchases or ATMs.
Negative Feedback / Risk Areas
- Recurring reports of stolen funds, unauthorized transactions, and missing refunds.
- Poor support: automated service, no live agents, slow dispute resolution.
- High price level and website or activation failures.
Positive Feedback
Some users said the card activated immediately and previously worked before issues began.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SecureSpend has a 1.6 star rating based on 78 customer reviews. Consumers are mostly dissatisfied and SecureSpend reviews frequently report lost funds and blocked cards.
Key Takeaways for Future Customers
- Many customer complaints cite declined transactions and unexplained negative balances.
- Expect long delays contacting customer service and difficulty getting refunds.
- This prepaid card model may not work reliably for online purchases or ATMs.
Negative Feedback / Risk Areas
- Recurring reports of stolen funds, unauthorized transactions, and missing refunds.
- Poor support: automated service, no live agents, slow dispute resolution.
- High price level and website or activation failures.
Positive Feedback
Some users said the card activated immediately and previously worked before issues began.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It sucked!!
- - Customer says automated service is poor and wants live agents.
- - Four $50 Target charges not made; requests refund and callback.
I need to be contacted by a real person not some stupid computer.
*** that automated service is a piece of crap. You need to have live agents.
I did not get anything resolved about the four $50 transactions for target that I did not make. I need that money back because now I will not have enough money to keep my phone one and make the calls I need to for the program I am in to get my sobriety done. Call me back ASAP and have a REAL person talk to me!
My number is 603 814 * * * *. Good day.
- Have money come up missing while ur sleepin
- Not being able to talk to real people
- Not able to email phone calls to customer serv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thaxton, Virginia
Call me a434-368-****...
- - Call me at my cell number 434-368-****.
- - I bought a Secure Spend MasterCard prepaid card in Lawrenceville, VA, and need activation soon.
Call me at my cell phone number 434-368-**** please call me when you can soon.i bought a secure spend MasterCard credit cards prepaid at Lawrenceville Virginia USA . contact me soon.i need activated my card soon as possible
User's recommendation: I am card customer
Easton, Pennsylvania
My gift isn’t working
- - My gift card isn’t working and I need help.
- - I bought a gift card and groceries for $25 today.
- - Please help me resolve this gift card issue.
What is my gift card? It isn't working.
Please, I really need help with this. Thanks, and please let me know. I buy the gift card and groceries at the store today for $25.00.
Please help me. Thank you so much, and goodbye.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, Washington
Cannot use Prepaid Visa for anything
Hello, i am contacting you today because it looks like i cannot use my visa gift card for anything. Did your conpany steal my money?
- Easy to find
- Seems sketchy
Preferred solution: A different visa gift card digitally.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
They took my money
- - A Family Dollar card was denied online.
- - A caller claimed the card was his.
- - They are out of money.
Do not even get this card .i sent in everything they asked for and its still not resolved
I bought a card from Family Dollar and went home to use it online. It got denied, so I called, and they said someone called 30 minutes before saying that it was his card. Needless to say, I'm screwed out of my money.
- Will take your momey
Preferred solution: Full refund
User's recommendation: Do not use this card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wheat Ridge, Colorado
Activar tarjeta
No cancela lo pago y tiene dinero yo le compre y le coloque dinero y la activé pero no cancela los pagos
- Bien
- Hoy no me cancela
Preferred solution: Activar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
La Crosse, Wisconsin
I purchased a card, i put 130 on it. I...
I purchased a card, i put 130 on it. I went to use it.
And it had a negative balance on it. WHAT!!!
Ipurchased at our local walmart. I never used my card.
I would like my money back.
Today...
Not a happy concumer. And i am very good on getting the word out to.
- Scam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hilo, Hawaii
Hackers/scammers
- - Hawaii resident loaded $300 for an eBay purchase; denied twice; within 2 days Minneapolis hackers used $298; money gone.
I live in Hawaii and bought my MC at a local store and put $300 on the card to purchase something at EBay. The purchase was denied for what ever reason twice.
But thats not the issue.
Within 2 days the card was used by hackers/scammers from Minneapolis Minnesota for $298. The money is gone and so be it but I wanted to make SecureSpend aware of this incident.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Me rechazo el pago de mi tarjeta prepagada securespend
5253 62** **{{Redacted}} esa es mi tarjeta prepagada funcionaba sin problema pero me la bloqueo
- Me bloqueo la tarjeta incluso cuando esta funcionando correctamente
Preferred solution: Que me solucione el problema de q me bloquean la tarjeta incluso cuando esta funcionando correctamente
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gainesville, Georgia
Por qué mí tarjeta sí está activa y...
Por qué mí tarjeta sí está activa y tiene dinero no puedo hacer un pago con ella me dice que no puedo 0000
User's recommendation: 000000
Russell Springs, Kentucky
Can't access my card
Just because I have a unauthorized transaction on my card they want to block me from getting any of my money from my account
Preferred solution: All of my money that I have lost
User's recommendation: DONT BUY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMe quitaron dinero que yo no ise
Me quitaron dinero que yo no hice y lo quiero de vuelta porque llámame que no puedo comunicarme con nadie.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo puedo usar mi trajeta
No puedo usar mi tarjeta de regalo Visa Securespend que acabo de comprar o me aparece que no está activada y en el recibo de compra sí me aparece activada.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy gift card not working
- - I bought a $40 Securespend Mastercard gift card 2 days ago.
- - Two purchases were $15 and $9.
- - A third transaction failed; I couldn't reach support.
This company is weird. They do not have direct access to anything! I have told them my case through e-mail so many times is not even funny.
Please, about 2 days ago, I bought a Securespend Mastercard gift card for $40.00. I made 2 purchases: one for $15.00 and the other one for $9.00.
I tried to use it again for another transaction, and it did not work.
Please help. I tried to contact you many times with no luck.
- It has difficulty with adding purchases
Preferred solution: Full refund
User's recommendation: Be careful what you buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Jamie I was calling to let you know that I had not received my $132 still waiting I was told that I would get it at the end of the month.
Jamie, but still, you guys are investigating the situation. $132 balance left on my card. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Yuma, Arizona
My cards are on hold and customer service isn’t answering
didn't help me, asked my name, told me wrong number when it was the right one, and gave me a wrong number to call.
- Money gets trapped
Preferred solution: Full refund
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