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SecureSpend

SecureSpend

www.securespend.com
What is your customer experience with SecureSpend?

SecureSpend Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SecureSpend has 1.5 star rating based on 89 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros, Adquieres la tarjeta inmediato, Always worked good before.
    Cons: You will loose you money, Everything about secure spend is bad, All.

  • Recent recommendations regarding this business are as follows: "Do not use this card service.", "Be careful what you buy", "dont buy that card spend", "Be careful what you buy", "If it’s gonna be an important purchase that you need to get down quickly, I advise you either use your own cards, or find a different company.".

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Media from reviews

SecureSpend - My gift card not working
SecureSpend - I can't buy anything with my card.SecureSpend - No puedo hacer ninguna compra por lineaSecureSpend - I can use the card because it’s on holdSecureSpend - Mi tarjeta no accede a comprarSecureSpend - Mi tarjeta no accede a comprar - Image 2SecureSpend - Gift card on hold
View all media ›

Top SecureSpend Reviews

Positive Review

"Card on hold invalid"

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Please read this message if directed to the foremost employer representing my cardholder. The releases had met their requirements, thus releasing my card. I...

Critical Review

"Horrible service. Can not contact them through email, Phone calls go to foreign country and not able to understand most of what they say on phone.Car does not work and large amount of money lost."

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Card would not go through with online payment, tried many times and did not go through. Now the card is on hold and not able to use it for anything. A large...

Show reviews that mention
card money gift card gift customer service service number customer dollars online
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Jerry M Rkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Smith, Arkansas

Horrible service. Can not contact them through email, Phone calls go to foreign country and not able to understand most of what they say on phone.Car does not work and large amount of money lost.

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Card would not go through with online payment, tried many times and did not go through. Now the card is on hold and not able to use it for anything. A large amount of money lost.

View full review
Loss:
$390
Pros:
  • Always worked good before
Cons:
  • Not able to email phone calls to customer serv
  • Does not work now

Preferred solution: $390

User's recommendation: Do not use this card service.

Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My gift card not working

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SecureSpend - My gift card not working
Updated by user Oct 21, 2025

This company is weird. They do not have direct access to anything! I have told them my case through e-mail so many times is not even funny.

Original review Oct 06, 2025

Please, about 2 days ago, I bought a Securespend Mastercard gift card for $40.00. I made 2 purchases: one for $15.00 and the other one for $9.00.

I tried to use it again for another transaction, and it did not work.

Please help. I tried to contact you many times with no luck.

View full review
Loss:
$15
Pros:
  • It has difficulty with adding purchases

Preferred solution: Full refund

User's recommendation: Be careful what you buy

Resolved
Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I still do not get my refund !

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Updated by user Nov 02, 2025

I do not really want to answer thank u

Original review Oct 17, 2025

Again?!! I do not find a place where I can place a complaint.

I bought a $40 card.

I used $15 and $9. When I tried to use my card again, it did not work!!!

View full review
Loss:
$17

Preferred solution: Full refund

User's recommendation: Be careful what you buy

Resolved
Grace S Uuz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I can use the card because it’s on hold

SecureSpend - I can use the card because it’s on hold
Updated by user Jul 14, 2025

Company fixed the issue and I have been provided with settlement agreement. The card was on hold. I haven’t received it yet.

Updated by user Jul 01, 2025

Good+

Original review Jun 29, 2025

ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.

View full review
Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gift card took half of my money

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Updated by user Oct 22, 2025

No more

Original review Oct 07, 2025

I already described it. I bought a $40 gift card. I used $15 and $9, and when I wanted to use it again, it said no.

View full review
Loss:
$15

Preferred solution: The rest of what I spent please

Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No good answer to my complain

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I bought a $40 Mastercard gift card and it just worked for two purchases: one for $9.00 and the other for $15.00. So, I need my refund.

View full review
Loss:
$15

Preferred solution: Full refund

Alex V Rxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't buy anything with my card.

SecureSpend - I can't buy anything with my card.

2 days ago, I bought a card, but I can't use it. I can't buy anything in stores or online, and the SecureSpend website doesn't read my card. It says something like there's an error, and I can't see my balance.

View full review
Loss:
$60
Cons:
  • No special characters

Preferred solution: Full refund

Oscar A Rzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No puedo hacer ninguna compra por linea

SecureSpend - No puedo hacer ninguna compra por linea

Ya me dice que está activada y, aún así, no pasé ni compras en ninguna antena, ni por línea, ni tampoco en aplicaciones como Temu o Amazon.

View full review

Preferred solution: Full refund

Jenyfer Vfr
map-marker Miami, Florida

This card is a fraude for sure

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Fraude so many persons the same problem

I have 2 card same problem

No body answer and not respond emailx

View full review

User's recommendation: dont buy that card spend

Amanda H Vxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card does not work and this is the second card

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This is the second replacement card, and it does not work. I have an emergency and need my money deposited in my account now.

View full review
Loss:
$251
Cons:
  • Everything about secure spend is bad

Preferred solution: Full refund

Virna Med

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card keeps getting declined

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I just bought the card yesterday for a specific item and it keeps getting declined. I have checked it several times and I still cant get it to work

View full review
Cons:
  • It is difficult to use

Preferred solution: I just want it to work at the site I am trying to buy from

Lillie M Cxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charged by a merchant

Was supposed to get UGGs for 9.99 and free shipping. They charged me 29.00 and some cents.

False advertisement. I am requesting not to honor that transaction.

Would that cost me anything? If yes, I may as well continue with the order.

View full review
Loss:
$29

Preferred solution: Full refund

Alondra A Hsc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mi tarjeta no accede a comprar

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SecureSpend - Mi tarjeta no accede a comprar
SecureSpend - Mi tarjeta no accede a comprar - Image 2

Hola, mi nombre es Alondra. Quiero saber si hay una posibilidad de que me activen mi tarjeta que compré hace unas semanas, ya no pude comprar nada más porque me llegó un mensaje que alguien tiene que reactivarla nuevamente. En la tarjeta sobró algo de dinero.

View full review
Loss:
$70

Preferred solution: Full refund

Domenic C Jtl
map-marker Cresson, Pennsylvania

I need a link my address to the card

I need help linking my address to my card. It appears when it was registered I couldn't add my address to the card.

I need somebody to help me add my address to the card. If there's any way I can link my card with an address, that would be awesome.

View full review
James D Zti

Issue with recently purchased card.

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Bought a card to buy one item only for the card to get declined repeatedly because of their security measures. I understand why its there, but they have no clear instructions on where to contact them and ask to bypass these measures.

View full review
Pros:
  • Easy to use
Cons:
  • Obscure consumer service

Preferred solution: Deliver product or service ordered

User's recommendation: If it’s gonna be an important purchase that you need to get down quickly, I advise you either use your own cards, or find a different company.

Dennis J Bwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My payment method was declined ordering online in ebay

I tried to order something on eBay with the secure spend debit master card but my payment was declined

View full review

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