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SecureSpend

SecureSpend

www.securespend.com
What is your customer experience with SecureSpend?

SecureSpend Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SecureSpend has 1.6 star rating based on 75 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros, Adquieres la tarjeta inmediato, Always worked good before.
    Cons: You will loose you money, Everything about secure spend is bad, You will not be able to speak to a real person.

  • Recent recommendations regarding this business are as follows: "No la compren", "Tener cuidado al comprar una tarjeta de regalo", "No recomiendo", "Do not use this card service.", "Be careful what you buy".

View full overview ›

Media from reviews

Me rechazo el pago de mi tarjeta prepagada securespend
SecureSpend - No puedo usar mi trajetaSecureSpend - My gift card not workingSecureSpend - I can't buy anything with my card.SecureSpend - No puedo hacer ninguna compra por lineaSecureSpend - I can use the card because it’s on holdSecureSpend - Mi tarjeta no accede a comprar
View all media ›

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Show reviews that mention
card money gift card gift service number customer service online customer transaction
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Kevin A Oik
map-marker Crestview, Florida

Your service sucks

Ai *** really sucks.

I bought a card, but I can't activate it.

The program sucks; there's no operator to answer. Ai *** sucks hard.

View full review

Preferred solution: Id like to get card activated

Yasser m Oyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Me rechazo el pago de mi tarjeta prepagada securespend

Me rechazo el pago de mi tarjeta prepagada securespend

5253 62** **{{Redacted}} esa es mi tarjeta prepagada funcionaba sin problema pero me la bloqueo

View full review
Loss:
$200
Cons:
  • Me bloqueo la tarjeta incluso cuando esta funcionando correctamente

Preferred solution: Que me solucione el problema de q me bloquean la tarjeta incluso cuando esta funcionando correctamente

Karla D Ssb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No puedo usar mi trajeta

SecureSpend - No puedo usar mi trajeta

No puedo usar mi tarjeta de regalo Visa Securespend que acabo de comprar o me aparece que no está activada y en el recibo de compra sí me aparece activada.

View full review
Loss:
$35

Preferred solution: Full refund

Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My gift card not working

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SecureSpend - My gift card not working
Updated by user Oct 21, 2025

This company is weird. They do not have direct access to anything! I have told them my case through e-mail so many times is not even funny.

Original review Oct 06, 2025

Please, about 2 days ago, I bought a Securespend Mastercard gift card for $40.00. I made 2 purchases: one for $15.00 and the other one for $9.00.

I tried to use it again for another transaction, and it did not work.

Please help. I tried to contact you many times with no luck.

View full review
Loss:
$15
Pros:
  • It has difficulty with adding purchases

Preferred solution: Full refund

User's recommendation: Be careful what you buy

Resolved
Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I still do not get my refund !

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Updated by user Nov 02, 2025

I do not really want to answer thank u

Original review Oct 17, 2025

Again?!! I do not find a place where I can place a complaint.

I bought a $40 card.

I used $15 and $9. When I tried to use my card again, it did not work!!!

View full review
Loss:
$17

Preferred solution: Full refund

User's recommendation: Be careful what you buy

Yaneth O Jtg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shafter, California

Need replace gift card

Can you send me the documents that I need to sign, and you send me the replace gift card, thank you.

View full review
Loss:
$490

Preferred solution: Full refund

Anonymous
map-marker Wingate, North Carolina

Mi tarjeta no funciona

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Mi tarjeta no funciona cada que quiero hacer una compra la rechaza y cuando quiero ver el balance de la tarjeta no deja

View full review

User's recommendation: No la compren

Jerry M Rkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Smith, Arkansas

Horrible service. Can not contact them through email, Phone calls go to foreign country and not able to understand most of what they say on phone.Car does not work and large amount of money lost.

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Card would not go through with online payment, tried many times and did not go through. Now the card is on hold and not able to use it for anything. A large amount of money lost.

View full review
Loss:
$390
Pros:
  • Always worked good before
Cons:
  • Does not work now
  • Not able to email phone calls to customer serv

Preferred solution: $390

User's recommendation: Do not use this card service.

Lizbeth G Avs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

No puedo hacer compras con mi tarjeta

No puedo hacer compras y tampoco me muestra mi saldo. Llamo al número que viene en pantalla y nada, que me contestan.

View full review
Loss:
$100
Pros:
  • Que a veces si sirven
Cons:
  • No sirven

Preferred solution: Full refund

User's recommendation: Tener cuidado al comprar una tarjeta de regalo

Francisco L Rgh
map-marker Hackensack, New Jersey

Problemas con mi tarjeta

Mi tarjeta no está habilitada, no puedo utilizarla en compras en línea, no permite pagar y necesito saber por qué no funciona.

View full review
Loss:
$20
Luis Angel M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Juan, San Juan Municipio

Problema con trajeta

Saludos

No puedo pagar en establecimientos fisico y el servicio al cliente es pésimo no hablan español.

View full review
Loss:
$94
Pros:
  • Ninguna
Cons:
  • Pesimo servicio al cliente

Preferred solution: Full refund

User's recommendation: No recomiendo

Toby R Qlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card

It will not let me talk to anyone, and I can't use my card. This card is a joke. I need to pay somebody and cannot.

View full review
Yaniris H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

My card is decline

Hi! I purchased a secure spend Mastercard debit card in Wal-Mart, and when I went to pay, it was declined.

View full review
Cons:
  • You will not be able to speak to a real person

Preferred solution: Full refund

Resolved
Grace S Uuz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I can use the card because it’s on hold

SecureSpend - I can use the card because it’s on hold
Updated by user Jul 14, 2025

Company fixed the issue and I have been provided with settlement agreement. The card was on hold. I haven’t received it yet.

Updated by user Jul 01, 2025

Good+

Original review Jun 29, 2025

ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.

View full review
Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gift card took half of my money

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Updated by user Oct 22, 2025

No more

Original review Oct 07, 2025

I already described it. I bought a $40 gift card. I used $15 and $9, and when I wanted to use it again, it said no.

View full review
Loss:
$15

Preferred solution: The rest of what I spent please

Rosa S Kra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No good answer to my complain

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I bought a $40 Mastercard gift card and it just worked for two purchases: one for $9.00 and the other for $15.00. So, I need my refund.

View full review
Loss:
$15

Preferred solution: Full refund

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