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SecureSpend

SecureSpend

www.securespend.com
What is your customer experience with SecureSpend?

SecureSpend Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SecureSpend reviews reflect a 1.6 star rating from 79 reviews and mostly dissatisfied customers, with 83% unfavorable feedback and frequent requests for refunds.

Key Takeaways for Future Customers

  • Prepaid card buyers report activation and usability problems.
  • Expect difficulty reaching customer service for refunds or disputes.
  • Monitor balances closely for unauthorized charges and request a refund if needed.

Negative Feedback / Risk Areas

  • Many customer complaints about missing funds and unauthorized transactions.
  • Repeated reports of declined payments and cards placed on hold.
  • Poor customer service access and delayed or absent refund resolution.

Positive Feedback

Some users note immediate card acquisition and that cards sometimes worked previously.

View full overview ›

Media from reviews

SecureSpend - Mi tarjeta no funciona
SecureSpend - Mi tarjeta no funciona - Image 2SecureSpend - My card was spent and I don’t know how,...SecureSpend - I need to talk to somebodySecureSpend - I need to talk to somebody - Image 2SecureSpend - I need to know how to get my money backSecureSpend - My gift isn’t working
View all media ›

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Show reviews that mention
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MARIELA A Cqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manor, Texas

Mi tarjeta no funciona

SecureSpend - Mi tarjeta no funciona
SecureSpend - Mi tarjeta no funciona - Image 2

Mi tarjeta salió defectuosa, no se miran los 16 deditos de la tarjeta. Todo lo demás se mira bien, solo quiero recuperar mis 500 dólares.

Loss:
$500

Preferred solution: Full refund

View full review
Melanie F Wcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to talk to somebody

SecureSpend - I need to talk to somebody
SecureSpend - I need to talk to somebody - Image 2

I couldnt use this number I didnt spend any of this money on here I want a refund Im not playing with you guys. Somebody use my card and spent my money that was on there. You need to fix it or you need to refund my money now I will be getting hold of my attorney so you better get this fixed and Im not joking.

Loss:
$173

Preferred solution: Full refund

User's recommendation: Never again to use this website

View full review
Melanie F Wcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card was spent and I don’t know how,...

SecureSpend - My card was spent and I don’t know how,...

My card was spent and I dont know how, I need to cancel all this payments because I didnt do it, I need my money back

Loss:
$168

Preferred solution: Full refund

View full review
Melanie F Wcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to know how to get my money back

SecureSpend - I need to know how to get my money back

I need my money back. You need to refund it to me now, or I will have my attorney get a hold of you. I want my money back, like, now.

Loss:
$185
Pros:
  • No pros
Cons:
  • No cons

User's recommendation: No recommendation

View full review
Eugene K Mxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thaxton, Virginia

Call me a434-368-****...

AI Highlights
  • Call me at my cell number 434-368-****.
  • I bought a Secure Spend MasterCard prepaid card in Lawrenceville, VA, and need activation soon.
SecureSpend - Call me a434-368-****...

Call me at my cell phone number 434-368-**** please call me when you can soon.i bought a secure spend MasterCard credit cards prepaid at Lawrenceville Virginia USA . contact me soon.i need activated my card soon as possible

User's recommendation: I am card customer

View full review
Vianel L
map-marker Easton, Pennsylvania

My gift isn’t working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • My gift card isn’t working and I need help.
  • I bought a gift card and groceries for $25 today.
  • Please help me resolve this gift card issue.
SecureSpend - My gift isn’t working

What is my gift card? It isn't working.

Please, I really need help with this. Thanks, and please let me know. I buy the gift card and groceries at the store today for $25.00.

Please help me. Thank you so much, and goodbye.

View full review
Spencer F Zis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, Washington

Cannot use Prepaid Visa for anything

SecureSpend - Cannot use Prepaid Visa for anything
SecureSpend - Cannot use Prepaid Visa for anything - Image 2

Hello, i am contacting you today because it looks like i cannot use my visa gift card for anything. Did your conpany steal my money?

Loss:
$115
Pros:
  • Easy to find
Cons:
  • Seems sketchy

Preferred solution: A different visa gift card digitally.

View full review
Randall B Ryv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

They took my money

AI Highlights
  • A Family Dollar card was denied online.
  • A caller claimed the card was his.
  • They are out of money.
SecureSpend - They took my money
Updated by user Mar 02, 2026

Do not even get this card .i sent in everything they asked for and its still not resolved

Original review Feb 15, 2026

I bought a card from Family Dollar and went home to use it online. It got denied, so I called, and they said someone called 30 minutes before saying that it was his card. Needless to say, I'm screwed out of my money.

Loss:
$400
Cons:
  • Will take your momey

Preferred solution: Full refund

User's recommendation: Do not use this card

View full review
Adric W Xst

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It sucked!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Customer says automated service is poor and wants live agents.
  • Four $50 Target charges not made; requests refund and callback.
Updated by user May 05, 2026

I need to be contacted by a real person not some stupid computer.

Original review updated May 05, 2026

*** that automated service is a piece of crap. You need to have live agents.

I did not get anything resolved about the four $50 transactions for target that I did not make. I need that money back because now I will not have enough money to keep my phone one and make the calls I need to for the program I am in to get my sobriety done. Call me back ASAP and have a REAL person talk to me!

My number is 603 814 * * * *. Good day.

Loss:
$200
Cons:
  • Not able to email phone calls to customer serv
  • Have money come up missing while ur sleepin
  • Not being able to talk to real people

Preferred solution: Full refund

View full review
Roismel yoel R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wheat Ridge, Colorado

Activar tarjeta

SecureSpend - Activar tarjeta
SecureSpend - Activar tarjeta - Image 2

No cancela lo pago y tiene dinero yo le compre y le coloque dinero y la activé pero no cancela los pagos

Pros:
  • Bien
Cons:
  • Hoy no me cancela

Preferred solution: Activar

View full review
Maribell Ccp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Never could get ahold of a person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Tried several numbers but couldn't never reach a person Several attempts ended up with the phone being disconnected

View full review
Kevin D Ljv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker La Crosse, Wisconsin

I purchased a card, i put 130 on it. I...

I purchased a card, i put 130 on it. I went to use it.

And it had a negative balance on it. WHAT!!!

Ipurchased at our local walmart. I never used my card.

I would like my money back.

Today...

Not a happy concumer. And i am very good on getting the word out to.

Loss:
$130
Cons:
  • Scam

Preferred solution: Full refund

View full review
Mitchell Hls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hilo, Hawaii

Hackers/scammers

AI Highlights
  • Hawaii resident loaded $300 for an eBay purchase; denied twice; within 2 days Minneapolis hackers used $298; money gone.

I live in Hawaii and bought my MC at a local store and put $300 on the card to purchase something at EBay. The purchase was denied for what ever reason twice.

But thats not the issue.

Within 2 days the card was used by hackers/scammers from Minneapolis Minnesota for $298. The money is gone and so be it but I wanted to make SecureSpend aware of this incident.

View full review
Yasser m Oyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Me rechazo el pago de mi tarjeta prepagada securespend

Me rechazo el pago de mi tarjeta prepagada securespend

5253 62** **{{Redacted}} esa es mi tarjeta prepagada funcionaba sin problema pero me la bloqueo

Loss:
$200
Cons:
  • Me bloqueo la tarjeta incluso cuando esta funcionando correctamente

Preferred solution: Que me solucione el problema de q me bloquean la tarjeta incluso cuando esta funcionando correctamente

View full review
Cephus Vck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Georgia

Por qué mí tarjeta sí está activa y...

Por qué mí tarjeta sí está activa y tiene dinero no puedo hacer un pago con ella me dice que no puedo 0000

User's recommendation: 000000

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JAMES W Nlj
map-marker Russell Springs, Kentucky

Can't access my card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just because I have a unauthorized transaction on my card they want to block me from getting any of my money from my account

Loss:
$150

Preferred solution: All of my money that I have lost

User's recommendation: DONT BUY

View full review

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