SecureSpend
SecureSpend Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SecureSpend has a 1.6 star rating from 75 reviews with most consumers dissatisfied; 83% unfavorable and 7% positive per rating distribution.
Key Takeaways for Future Customers
- Check recent SecureSpend reviews for repeated reports of declined transactions and inaccessible balances.
- Expect difficulty reaching live customer service and plan for long refund or dispute timelines if funds are missing.
- Buy only if immediate card pickup outweighs risks; request proof of refund when pursuing reimbursement.
Negative Feedback / Risk Areas
- Cards often get placed on hold or declined for purchases leaving funds inaccessible.
- Multiple reports of unauthorized charges and lost balances with slow or no resolution.
- Automated phone lines and no reliable way to speak to a real person frustrate dispute and refund processes.
- Website and balance lookup failures impede billing inquiries and account management.
Positive Feedback
Some buyers note immediate card acquisition in-store and that cards sometimes worked previously for transactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SecureSpend has a 1.6 star rating from 75 reviews with most consumers dissatisfied; 83% unfavorable and 7% positive per rating distribution.
Key Takeaways for Future Customers
- Check recent SecureSpend reviews for repeated reports of declined transactions and inaccessible balances.
- Expect difficulty reaching live customer service and plan for long refund or dispute timelines if funds are missing.
- Buy only if immediate card pickup outweighs risks; request proof of refund when pursuing reimbursement.
Negative Feedback / Risk Areas
- Cards often get placed on hold or declined for purchases leaving funds inaccessible.
- Multiple reports of unauthorized charges and lost balances with slow or no resolution.
- Automated phone lines and no reliable way to speak to a real person frustrate dispute and refund processes.
- Website and balance lookup failures impede billing inquiries and account management.
Positive Feedback
Some buyers note immediate card acquisition in-store and that cards sometimes worked previously for transactions.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, Washington
Cannot use Prepaid Visa for anything
Hello, i am contacting you today because it looks like i cannot use my visa gift card for anything. Did your conpany steal my money?
- Easy to find
- Seems sketchy
Preferred solution: A different visa gift card digitally.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
They took my money
- - A Family Dollar card was denied online.
- - A caller claimed the card was his.
- - They are out of money.
Do not even get this card .i sent in everything they asked for and its still not resolved
I bought a card from Family Dollar and went home to use it online. It got denied, so I called, and they said someone called 30 minutes before saying that it was his card. Needless to say, I'm screwed out of my money.
- Will take your momey
Preferred solution: Full refund
User's recommendation: Do not use this card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wheat Ridge, Colorado
Activar tarjeta
No cancela lo pago y tiene dinero yo le compre y le coloque dinero y la activé pero no cancela los pagos
- Bien
- Hoy no me cancela
Preferred solution: Activar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Me rechazo el pago de mi tarjeta prepagada securespend
5253 62** **{{Redacted}} esa es mi tarjeta prepagada funcionaba sin problema pero me la bloqueo
- Me bloqueo la tarjeta incluso cuando esta funcionando correctamente
Preferred solution: Que me solucione el problema de q me bloquean la tarjeta incluso cuando esta funcionando correctamente
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo puedo usar mi trajeta
No puedo usar mi tarjeta de regalo Visa Securespend que acabo de comprar o me aparece que no está activada y en el recibo de compra sí me aparece activada.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy gift card not working
- - I bought a $40 Securespend Mastercard gift card 2 days ago.
- - Two purchases were $15 and $9.
- - A third transaction failed; I couldn't reach support.
This company is weird. They do not have direct access to anything! I have told them my case through e-mail so many times is not even funny.
Please, about 2 days ago, I bought a Securespend Mastercard gift card for $40.00. I made 2 purchases: one for $15.00 and the other one for $9.00.
I tried to use it again for another transaction, and it did not work.
Please help. I tried to contact you many times with no luck.
- It has difficulty with adding purchases
Preferred solution: Full refund
User's recommendation: Be careful what you buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Jamie I was calling to let you know that I had not received my $132 still waiting I was told that I would get it at the end of the month.
Jamie, but still, you guys are investigating the situation. $132 balance left on my card. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Yuma, Arizona
My cards are on hold and customer service isn’t answering
didn't help me, asked my name, told me wrong number when it was the right one, and gave me a wrong number to call.
- Money gets trapped
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Church Rock, New Mexico
Hello
- - Card is on hold; $200 remains unavailable.
- - Requests to unsuspend or remove the hold and to be contacted.
Hello, my name is Jason Harry, and I have a card that is on hold. My amount is still $200.
They will not allow me to use it. I was wondering if it was suspended or put on hold.
If you guys could unsuspend it or take it off hold so that I can use it, I would really appreciate it. If you have any concerns or questions, you can contact me anytime.
Preferred solution: I would like to just use my card because I have money on there and I can't be available to use it there was no way for me to contact a customer service to talk with on the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palo Alto, California
Tarjeta de prepago
Compré una tarjeta prepago y la active y cuando intento pagar me rechaza el pago quiero saber porque se bloqueó no la había usado antes es primera vez
Des Moines, Iowa
Can you use the card at atm to withdraw money
Trying to use the card at the ATM was declined to withdraw money. I wasn't sure if this card was allowed to process transactions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I still do not get my refund !
I do not really want to answer thank u
Again?!! I do not find a place where I can place a complaint.
I bought a $40 card.
I used $15 and $9. When I tried to use my card again, it did not work!!!
Preferred solution: Full refund
User's recommendation: Be careful what you buy
Crestview, Florida
Your service sucks
Ai *** really sucks.
I bought a card, but I can't activate it.
The program sucks; there's no operator to answer. Ai *** sucks hard.
Preferred solution: Id like to get card activated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shafter, California
Need replace gift card
Can you send me the documents that I need to sign, and you send me the replace gift card, thank you.
Preferred solution: Full refund
Wingate, North Carolina
Mi tarjeta no funciona
Mi tarjeta no funciona cada que quiero hacer una compra la rechaza y cuando quiero ver el balance de la tarjeta no deja
User's recommendation: No la compren
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Smith, Arkansas
Horrible service. Can not contact them through email, Phone calls go to foreign country and not able to understand most of what they say on phone.Car does not work and large amount of money lost.
Card would not go through with online payment, tried many times and did not go through. Now the card is on hold and not able to use it for anything. A large amount of money lost.
- Always worked good before
- Not able to email phone calls to customer serv
- Does not work now
Preferred solution: $390
User's recommendation: Do not use this card service.
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