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SecureSpend

SecureSpend
Reviews and Complaints

www.securespend.com
What is your customer experience with SecureSpend?
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Linda S Czz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card scam

My card was used in a scam. It was supposed to be a car rental place, and I found out it was a clothing place.

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Loss:
$335

Preferred solution: Full refund

User's recommendation: Don't give card numbers over phone

Casimiro Ybb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because they have not resolved the issue within a timely manner and got my money Rap for me. That was taken off my card. And yes, I am *** because I was not the one who made the purchase. And I wan

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Updated by user Jul 10, 2025

I called secure spin.com. Over 90 days ago they were supposed to replace the card.

Then never replace the card the website bet.

MGM never found a email account with my name on it. There was.Over $200 taken off.The card that has not been replaced back and I want my money

Updated by user Jun 12, 2025

Like I said, the issue was not resolved in getting my money back. But MGM did not find an account.

Set up with mine or my wife's name on it or our email and I want my money.

So no. I'm fixing the report UL to the Better Business Bureau to get them to stop that card from being put out for people to use because their money is being stolen by people.

Original review Jun 11, 2025

Want to know if my card is going to be in reimburse.The 190 something dollars that was taken off my card by M g m bet dot com

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User's recommendation: Not to purchase one of these cards at all because it is a rip off and scam

Anonymous

Dorothyulmicher7@***.com

Were is my card balance how much 4097-58**-**55-1174. 07/33 ..010 ..$500.00 on this card 4257w22nd cleveland ohio Dorothy ulmicher

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Casen Ibr

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Verified Reviewer

None existent

I just needed someone to ask how could i use my card when i had balance on it for $82.26. I LOST THE CARD but Amazon had the 4 digits but you guys decline my card. without speaking to a human it was unresolved

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Kishon Sfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

I never got to speak with anyone at Secure Spend. I kept getting a busy signal despite dozens of calls.

When I went online I kept going in circles. All I ever got was a canned recording which was of no use at all. There is no way to speak to a live customer service representative. There are no options to even speak to a real person.

The unauthorized purchases, each for $50 (a total of four on the same day) could not be disputed let alone resolved because I never had the chance to speak to a live person. I am extremely unsatisfied with this company.

The Master Card debit card for $250 was a gift from my cousin. We both have been royally screwed by this disreputable company!

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User's recommendation: DO NOT PURCHASE A SECURE SPEND VISA OR MASTERCARD DEBIT CARD FROM THIS COMPANY. IN MY OPINION THEY ARE FRAUDS!

Cina G Kqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blocked card

I purchased a gift card on the eleventh of June 2025 at 7-11 in Hollister, CA. I was able to make one purchase at Quick Stop, then I got blocked from using my card.

Now I can't access funds. Can you possibly send me a virtual card or something?

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Loss:
$400
Pros:
  • No pros

Preferred solution: Full refund

Anonymous

To receive your message

I need you to remove the review of my card so that I can use it, I asked them for a refund but the store had already sent me the money and now that I want to use it I can't since it's under review that's why I want you to remove that please

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Loetta Rdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Balance

Website not working and I can't check my balance when I need to It's very very very frustrating and inconsistent

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Tony T Dqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card on hold invalid

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Please read this message if directed to the foremost employer representing my cardholder. The releases had met their requirements, thus releasing my card. I would give you more details about my card, believing that, for security purposes, the given card ID is reasonable.

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Loss:
$100
Pros:
  • Prepaid credit card
Cons:
  • Disputes take too long

Preferred solution: Full refund

Yahaira A Trk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with the card

Last week, I bought a Visa gift card and tried to place an order, and even though there's enough balance to place orders, it cancels the payment. I have to place orders and need the hold removed.

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Resolved
Jennavecia Ihd

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Verified Reviewer

Resolved: Don’t get this card

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Updated by user Mar 17, 2025

Company fixed the issue and I have been provided with apology. Secure spend removed the pending transaction and put the amount back on card

Original review Mar 02, 2025

Its prepaid and should be able to use it on whatever you want but I guess not and they need to tell you that up front instead of just leaving the transaction on pending this secure spend card and company is a rip off and should be shut down

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Melvinia Zfn

I had a unauthorized perches for my whole 45 dollars

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well I went to the dollar general so I could buy another visa prepaid card so I can interact with the beautiful woman on the site and I was told I didn't have anything at all

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Anonymous
map-marker Kansas City, Missouri

Fraudulent activity on card

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I purchased this card with intentions of paying bills since I no longer have a bank account! I have be fraudulent activity on several bank account and my social security!

I purchased this card and by the very next morning when I was intending to pay bills there was only 1.93 cents left out of my 500$ card purchase!

I did not make any of the charges when I checked to see where it had been used, I fact I was not familiar with some of the places the card was used!

I know I was sent a case number to refer to when contacting and I believe this was mistaking deleted! Im hoping you will refund my money promptly as I live on my social security income and this has been a difficult few weeks with $500 less than expected to live on!

Please contact me with progress being made in this matter

Kathryn Tesmer

177** **th Ave N

Plymouth, MN 55446

Tesmerkathy@***.com

920-915-****

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User's recommendation: Do not purchase this type of card

Clars M Sua

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Verified Reviewer

Quiero saber cómo o dónde poner una recarga a mi targeta

Pueden ayudarme en español , necesito saber cómo hacer una recarga en la tarjeta prepago, MasterCard se cure spend

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Preferred solution: Cómo hacer una recarga a mi targeta

Xaria Wex

Card not working

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Cards have money in them cant use it to pay for anything cant get anybody on the phone worst company ever

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